COMMUNITY GUIDELINES

Last updated on July 25, 2023 (“Effective Date”).

INTRODUCTION

WoofConnect is a matching app for dog owners, connecting individuals based on their dog’s breeds for potential dog sitting exchanges. You can create a profile of your dog and then our App will match you with compatible dog owners. Once connected, you can chat, arrange meetups, and take care of each other’s dogs.

On our platform, you will come across various content, bio, profiles, messages, content, and photos, posted by other members.

We understand the significance of providing a safe and secure platform for our members to connect and communicate with other members. To achieve this, we have created a set of Community Guidelines that clearly outline the permissible and prohibited actions on our platform. These guidelines serve as our acceptable use policy, and we urge you to report any profile, photo, content, or message that violates them to us via WoofConnect Support. You can also do this by clicking on the flag icon at the top right of the concerned profile.

We recommend that you also consult our Terms & Conditions for additional information on terms applicable to you when you use our App or our Site or our services.

By using our Platform or Services, you agree that you have read and consented to these Community Guidelines, Terms & Conditions, Privacy Policy and other policies as applicable to you, in their entirety.

1. Content

Our utmost priority is to maintain a platform that upholds high-quality content standards. Therefore, the sharing of any false, misleading, violent, harassing, or illegal content is strictly forbidden. We retain the right to remove any such content that goes against our Community Guidelines, Terms, or relevant laws, at our sole discretion.

i. For Dog Owners Only

WoofConnect is exclusively designed for dog owners seeking dog sitting arrangements and fostering friendships based on shared canine interests. We kindly ask that only individuals with a dog create profiles and engage on the App. If you do not own a dog, we encourage you to explore other wonderful communities where you can connect with like-minded individuals.

ii. Photos

All photos on your profile must be of yourself. Only post pictures of your dog or pictures of you with your dog. Make sure the dog is visible in all photos.

iii. Be Respectful

Respect is the cornerstone of our community. Treat all members with courtesy, empathy, and consideration. Harassment, bullying, offensive language, and hateful comments have no place on WoofConnect. We encourage open dialogue and constructive communication while promoting a supportive and friendly atmosphere.

iv. No Multiple Accounts

To maintain the integrity of our community and ensure fairness, each individual is strictly prohibited from having multiple accounts on WoofConnect.

v. Exploitation of any kind

Please note, WoofConnect is not a place where we tolerate or allow exploitation of humans or animals in any manner whatsoever. We will remove the content and accounts involved in practices that exploits the people, or animals, or that poses imminent risk of harm to them. That includes:

  • Sexual remarks
  • Sexual exploitation of minors
  • Violation of animal rights, or content or activities that may seem offensive to animal right activists, or that breaches any applicable law seeking to protect the interests of animals
  • Inappropriate content, comments, photos, or videos
  • Pornography
  • Prostitution

vi. Adult-oriented Content

Our platform does not tolerate adult or pornographic content. Any mature or explicit material, such as nude photos, graphic nudity, sexual acts, etc., will be promptly removed.

vii. Misinformation

Spreading false information or deceptive content that may mislead other members or harm public trust is strictly prohibited. This includes any kind of content that intentionally misleads others, wrong information about you, fake or altered photos, etc.

viii. Promotion of Hateful Acts

WoofConnect does not tolerate hate speech or promotion of hateful activities. We reserve the right to remove any content that falls under this category. Examples of prohibited content include negative or discriminatory comments, prejudice and conspiracy theories, content that insults or mocks minority groups, religions, or practices, divisive or regressive ideas, misinformation, personal attacks, etc.

ix. Any Form of Harassment or Bullying

Our platform does not permit any form of bullying, insult, defamation, harm, or antagonism towards others. Content that contains harassment, hate, abuse, threats, personal attacks, or violence will not be tolerated. This includes:

  • Purposeful bullying that aims to shame private individuals
  • Fake, altered, or manipulated images or videos
  • Sexual comments
  • Abusive or insulting language
  • Harassment or mocking of someone’s faith, identity, religion, community, etc.
  • Any other forms of harassment

x. Violence

Our platform is not a place for graphic violence or threatening language or abuses. We reserve the right to remove such content that includes grossly disturbing scenes from before or after violent events, or that includes threats or offensive or violent language.

xi. Illegal and Harmful Content

Our platform is not a place for practices and products that may be harmful or deceptive. You must not distribute any of the following content on or through WoofConnect:

  1. That violates applicable law, rules, directions, notifications of the appropriate government ii. That risk harm to people or animals, including sexual, physical, or financial exploitation iii. Other illegal commercial exploitation iv. The sale of wild animals or protected and endangered wildlife
  2. Irresponsible and harmful animal tourism or otherwise exploitative practices vi. Harmful or hateful activities vii. That aids or assists in committing a crime or restricted activity viii. That violates anyone’s intellectual property right, including without limitation, trademark, copyright, patent, or design ix. That support or praise terrorism, organized crime, or hate groups.

xii. Suicidal or Harmful Behaviour

Our platform is not a place for any kind of content that expresses, shows, motivates, or encourages suicide, self-injury, self-destruction, self-immolation or drug abuse. We will remove the following kind of content:

  • Suicide notes
  • Photos or videos of people instilling harm to themselves or to another person
  • Making fun of someone who committed or attempted to commit suicide
  • Any death related content
  • Dangerous content (such as dangerous exercises, bad form, etc.)
  • Aiding or encouraging people to commit suicide or to harm oneself

xiii. Messages and Meetings

All of our guidelines mentioned above equally applies to all the content uploaded on WoofConnect, and to the interactions with the other members via texts, calls, or physical meet up.

2. Things to do

At WoofConnect, we encourage all members to actively contribute to fostering a positive and enjoyable community. Here are some things you can do to make your experience and that of others memorable:

  1. Be Respectful and Kind: Treat fellow members with respect and kindness in all interactions. Engage in constructive and friendly conversations, and avoid any behaviour that may be offensive, hurtful, or discriminatory. Remember that empathy and understanding go a long way in building meaningful connections.
  2. Promote Responsible Pet Care: As dog owners, we share a love for our furry friends. Prioritize responsible pet care in all dog sitting arrangements and interactions. Be attentive to your dog’s needs and ensure their well-being during any care exchanges.
  3. Report Violations: If you come across content or profiles that violate our Community Guidelines, do not hesitate to report them. Your vigilance helps maintain a safe and welcoming environment for everyone. Use the “Report” feature in the app or reach out to our support team.
  4. Respect Privacy and Boundaries: Respect others’ privacy and boundaries when communicating on the platform. Avoid pressuring anyone into sharing personal information they are uncomfortable disclosing.
  5. Share Your Genuine Self: Be authentic and true to yourself on WoofConnect. Use your own dog’s photos, share accurate information, and engage in genuine conversations. Pretending to be someone else or using misleading content is not in line with our community values.
  6. Engage Responsibly: Use the platform responsibly and abide by all applicable laws and regulations. Refrain from engaging in spamming, inappropriate behaviour, or any activity that may disrupt the experience of others.
  7. Embrace Diversity: WoofConnect is a diverse community of dog owners with various backgrounds and interests. Embrace and celebrate this diversity, as it enriches our community and fosters connections among different individuals.
  8. Follow Intellectual Property Rights: Respect intellectual property rights and only share content for which you have the proper rights or permissions. Avoid infringing on copyrights, trademarks, or any other legal rights.
  9. Contribute to a Safe Community: Take an active role in promoting a safe community. Help prevent the spread of misinformation, harmful content, or any activity that may pose risks to individuals or animals.
  10. Communicate Responsibly: Exercise responsible communication with other members. Engage in meaningful conversations, avoid sharing inappropriate or offensive content, and be mindful of your language and tone.
  11. Be Responsible Online: Use the platform with care and consideration for others. Avoid engaging in activities that may harm the platform’s security, integrity, or functionality.
  12. Be Inclusive and Supportive: Encourage inclusivity and support fellow dog owners on their journey. Share advice, experiences, and tips that can benefit the community as a whole.

3. Platform Security

To maintain the security of our platform, we kindly request that you adhere to the following guidelines:

  1. Refrain from accessing, using, or tampering with our systems or servers.
  2. Do not attempt to breach or bypass our security measures or test the vulnerability of our systems or networks.
  3. Avoid using any undocumented or unsupported methods to access, search, scrape, download, or modify any part of the App/Site.
  4. Please do not attempt to reverse engineer our software.
  5. Do not interfere with the platform, our hosts, or networks, including activities like sending viruses, overloading, spamming, or mail-bombing.
  6. Do not collect or store personally identifiable information from the platform or other users without their explicit permission.
  7. Keep your password confidential and refrain from sharing your account access with others to ensure the security of your account.

4. Spam

Our commitment to providing a platform with high-quality and valuable content leads us to actively remove any instances of spam. We kindly urge all members to consider the impact of their actions on others and avoid participating in spam-related behavior. Furthermore, it is essential to understand that our platform is not designed for commercial purposes. We kindly request that all users refrain from engaging in any commercial activities while using WoofConnect. Let us work together to foster a community that prioritizes genuine connections and responsible pet care.

Reservation of Right

We reserve the right to reject content that seems offending or irrelevant. We also reserve the right to edit and/or delete content or message. We reserve the right to take stern action against the members who violate these Community Guidelines, our Terms, or the applicable law.

Request Deletion of your Content

All members can ask to have their profiles and content deleted. Please do so by writing to us at the WoofConnect Support page with your registered email account.

Contacting Us

If you have any questions about these Community Guidelines, or if you would like to report a violation, please contact us at WoofConnect Support

Thank you,

Team WoofConnect